FAQ
Which grandMA versions are supported?
Section titled “Which grandMA versions are supported?”grandMA2: Version 3.9.60.2 and newer
grandMA3: Version 2.0.0.4 and newer
Earlier versions might work but haven’t been tested.
Which operating systems are supported?
Section titled “Which operating systems are supported?”Windows: 10 and 11
macOS: 10.15 (Catalina) and newer
Earlier versions might work but haven’t been tested.
How can I get a license?
Section titled “How can I get a license?”You can purchase a license via my Lemonsqueezy Store:
Purchase A License.
If you’ve lost your license key or need to manage your activations, simply log in to the portal using the email address associated with your license:
My Orders.
What is your refund policy?
Section titled “What is your refund policy?”You can use the free Demo Version of the software for as long as you like without limitations. This allows you to thoroughly test all features before purchase.
If you change your mind after purchasing a license, I offer a 30-day money-back guarantee. Simply contact me within 30 days of purchase for a full refund - no questions asked.
How do I get technical support?
Section titled “How do I get technical support?”Bug reports are always appreciated, but please understand that I’m unable to offer personal support or assistance for pay-what-you-want purchases below the regular price.
How can I uninstall the app?
Section titled “How can I uninstall the app?”Delete the application GMA Toolbox.app from your /Applications folder.
Application data can be removed by deleting the folder
~/Library/Application Support/GMA Toolbox/.
Use the integrated uninstaller.
If the integrated uninstaller does not work, delete the folders
C:\Program Files\GMA Toolbox\ and $HOME\AppData\Roaming\GMA Toolbox\.